During 2022/23 we developed a new five year strategy after reviewing the previous Dove House strategy and
analysing where the hospice currently is to create our new plan for the future.

This strategy will be implemented in 2023/24 and will guide decision making developments for the next five years.

Download the Strategy PDF

How did we develop our new strategy?

Our strategic plan has been developed through a robust programme of stakeholder engagement with the support of professional analysts. This involved talking to all our stakeholders; from patients and families to those that commission our services, staff and volunteers and the community that sustains us, health care professionals and the wider healthcare sector.

Some themes that came out of our research:
  • patients and their families consider our care to be excellent
  • we don't reach everyone in our community
  • the layout of our building and site constricts us and can deter referals
  • we don't offer services in a patient's home if that is their preference 
  • we are well known but not for all the services we provide
  • the need for hospice care is greater than ever
  • we must remain financially resilient and stable