Fliss - My hospice story

I had only heard of good things about the hospice before accessing the services myself. Friends and family had recommended Dove House and I thought “They might be able to help me”. I have progressive supranuclear palsy (PSP) which is a rare neurological condition that can cause problems with balance, movement, vision, speech, and swallowing. There is currently no cure and can cause immense pain which I was really struggling with.
As soon as I walked in the door everyone was so helpful and any worries I had started to feel smaller. Everyone I met, from the receptionists to the doctors, the family support team to the care team, the complementary therapists, to the occupational therapists were wonderful. Everyone has shown me such care in everything they do. It really does make such a difference to how I feel. On my first Inpatient stay a doctor brought me a cup of tea, it really surprised me but showed how everyone works as one big team.

I have stayed at the hospice twice now for pain management. When I arrived both times I was in such pain. The nurses, doctors, and therapists were fantastic and couldn’t do more for me, everything I wanted they provided. I’ve had neck massages to help alleviate pain, the occupational therapist has been helping me manage my symptoms and the family support team are helping me to come to terms with my illness. Everyone has been so respectful of my feelings and what I need, it has made me feel so much more comfortable. They have given me that peace of mind that they will be there if I need them in the future.
Dove House is marvellous; I don’t know what we would do without their support. Because of the fantastic care, I have received, my husband wants to volunteer and give something back, he’s very excited about it.

We would like to thank Fliss' family for allowing us to share her story after she sadly died.