Patients, Families and carers

Accessing Our Services

Can I make a self-referral?

Referrals may be made by any health professional involved with the care of the patient, such as GPs and district nurses or those working in an NHS Trust. If you think you or someone you know could benefit from the services Dove House Hospice has to offer then it is easy to make a self-referral and start getting the help the hospice provides.

What if I'm scared of making a referral to Dove House Hospice?

Please don’t be. There are many myths surrounding hospice care which may make you reticent about referring yourself or a loved one to Dove House. We’re working to dispel those myths (see our Myth busting page) and we want to reassure you that by making a referral to Dove House you are letting us provide you with the specialist care and advice you deserve.

How do I self-refer?

All patients (whether previously known to Dove House Hospice or not) can be self-refer to the hospice on our 24-hour number 01482 785700.

What happens after I have made the referral?

Once we have liaised with their GP, our aim is to admit the patient to the Wilberforce Unit within 24 hours of referral, or 8 hours for urgent referrals, the aim is to admit the patient within 8 hours. We will respond to referrals to our other services within 24 hours during the working week.