Information for Patients
There are many questions that patients have about Dove House Hospice when they first start using the services and below there is some information that might come in useful.
What services are there at Dove House Hospice?
Dove House Hospice has many different services that are on offer to patients. We offer 24 hour care in the Inpatient Unit, short term help once a week in the Day Therapy Unit, support for the patient from the Family Support team and one to one meetings in the Outpatient Clinics.
The services the hospice offers are tailored to the patient's specific needs; different patients need the hospice in different ways and at different times in their illness - please take a look at our Current Facilities pages to find out more about all the services available at Dove House Hospice.
Who do we care for?
Dove House Hospice cares for anyone who lives in Hull and the East Riding of Yorkshire area and is over the age of 18 who has a life limiting illness.
We care for patients with many life limiting illnesses including cancer, motor neurone disease, HIV/aids, Parkinson's disease, heart failure, respiratory disorders and renal failure however this is not a full list and we can offer our services to anyone who has had a diagnosis of a life limiting illness that cannot be cured.
There is no cost to any of our patients, all of our services are provided free of charge.
There are many myths and rumours surrounding the services Dove House Hospice provides and many of them are very scary and make patients and their families very anxious about coming here. Please click here to see a list of common myths and the truth behind them.
What do I need to know before a stay on the Inpatient Unit?
We understand that coming to Dove House Hospice to spend some time on the Inpatient Unit can be quite daunting so below is some information that might be useful. Also, please take a look at our Inpatient Unit page for more details on what you can expect from this area of the hospice:
- Flexible Visiting Hours - Family members are welcome to visit patients any time of the day up until 9pm although this can be later in special circumstances. On occasions it can be arranged for families to stay at the hospice in our self contained flat, the Princess Diana Suite, which is especially designed for families to be near their loved ones. Children and pets are also welcome to visit the Inpatient Unit and whilst we do not expect children to be quiet as mice and do provide toys for them to play with we may have to restrict play at times as some of the patients are very unwell.
- What to Bring - You will need to bring your own toiletries and night wear with you on your visit, although we do have limited supplies of these for emergency situations. We encourage patients to get dressed during the day if they feel well enough so you will need to bring some comfortable day wear too. You will also have to bring your current medication.
- Valuables - Please do not bring any valuables or large amounts of money with you. The hospice does have the facilities for the deposit of money and small valuables during your stay, but usually small amount of money for the telephone and newspapers is enough.
- Smoking - Dove House Hospice is exempt from the Smoke Free Legislation (2007) and patients in the Inpatient Unit are allowed to smoke in the designated smoking room only or outside in the garden.
- Food- There is a kitchen on the Inpatient Unit with tea and coffee making facilities and a fridge where patients can keep any foods they might wish to bring with them to Dove House. Our catering department provides meals for our patients and liaises directly with patients to see what they fancy eating - family members can also be provided with meals for a small charge.
- Alcohol - We do allow alcohol to be brought into the Inpatient Unit if it is a special occasion or you fancy enjoying a small drink with your loved ones. There is the provision for patients to have an alcoholic drink at any time.
Who cares for the patients at Dove House Hospice?
The patients at the hospice are cared for by a multi-disciplinary team that includes consultants and doctors, nurses, therapists, social workers, care assistants and volunteers. Please click here to visit our Who We Are pages and meet all the different teams here at Dove House.
How can I access the services Dove House Hospice has to offer?
If you are not already accessing Dove House Hospice's services please click here and go to our referrals page to find out how you can get help from the hospice.
What does Dove House Hospice look like?
We understand that knowing what somewhere looks like and seeing the facilities can often make it easier to go there and can make you less anxious so we have put together some small galleries so you can have a look at what to expect - please click here to look through our photos.
How do I get to Dove House Hospice?
Dove House Hospice is located on Chamberlain Road, Hull, HU8 8DH. Chamberlain Road is towards the east of the City, between Stoneferry Road and James Reckitt Avenue. Please click here to visit our Where Are We page for full directions and transport information.